Adults Residential Care
A home first. Specialist support when it's needed.
Our residential services provide 24-hour support for adults with mental health and other complex support needs.
Some people come to us following long hospital admissions, previous placement breakdowns or periods of significant instability. Others may have forensic histories, substance misuse histories or support needs requiring a more individualised approach.
We do not define someone by their diagnosis or history.
We look beyond the referral to understand the individual, what support they need, what has worked previously and what environment is most likely to help them achieve greater stability, wellbeing and quality of life.
Every placement begins with understanding the individual.
We consider mental and physical health, daily living needs, communication, current support arrangements, risks, strengths, relationships, previous placements, medication needs, interests, routines and future aspirations.
This helps us determine whether we can safely and appropriately meet the person's needs and develop the right support package.
Our residential teams are available 24 hours a day, providing consistency and reassurance while encouraging people to retain as much choice and independence as possible.
Homes built around the person
Structured Support
Staff are available 24 hours a day, with support plans and routines developed around each person's assessed needs while maintaining flexibility and personal choice.
Positive & Respectful Care
We seek to understand what behaviour may be communicating and support people with dignity, respect and the least restrictive approach appropriate to their circumstances.
Towards Independence
We encourage people to maintain and develop everyday skills, confidence and community connections rather than automatically doing things for them.
More about adults residential care
Who We SupportComplex needs deserve thoughtful support
Depending on the individual service and assessment, we may consider referrals for people with:
Mental health needs
Including people who require structured support to maintain their mental wellbeing and live safely within the community.
Complex or multiple needs
Where several areas of health, behaviour, risk or daily living support need to be considered together.
Forensic histories
We consider the individual's current circumstances and risks rather than automatically defining someone by their past.
Substance misuse histories
Support planning can take account of vulnerabilities associated with previous or ongoing alcohol or substance misuse.
Previous placement breakdowns
An unsuccessful placement does not necessarily mean the next placement cannot succeed. Understanding why previous arrangements broke down can help us plan differently.
Hospital discharge
We can consider referrals for people preparing to leave hospital or other institutional settings and support carefully planned transitions back into community living.
Behaviours of concern
Where behaviour may present increased risk, our focus is on understanding what may contribute to it and developing proactive, person-centred support.
Every referral is assessed individually. Acceptance is always based on compatibility and our ability to safely and appropriately meet the person's needs.
Positive Behaviour SupportUnderstanding before reacting
Where appropriate, Positive Behaviour Support helps us understand what may be contributing to behaviours of concern rather than focusing only on the behaviour itself.
This can include considering communication, relationships, routines, environment, health, previous experiences and known triggers.
From this understanding, teams can develop proactive strategies designed to improve quality of life, reduce distress and support the individual to develop alternative skills and coping strategies.
Our focus is on prevention, positive relationships and the least restrictive practice appropriate to each person's circumstances.
Positive Risk ManagementSafety without unnecessarily restricting life
Risk is part of everyday life.
Our responsibility is to understand risks, put proportionate safeguards in place and support people to make choices wherever it is appropriate to do so.
Risk assessments are regularly reviewed and considered alongside the person's rights, wishes, abilities and longer-term goals.
Meaningful LivesMore than being safe
A successful placement should provide more than safety and stability.
Depending on each person's interests and abilities, support can include opportunities to:
- develop hobbies and interests
- access local activities and amenities
- maintain important relationships
- volunteer
- attend education or training
- explore employment opportunities
- participate in everyday household activities
- build confidence using public transport
- develop cooking and budgeting skills
- take part in leisure and wellbeing activities
Our aim is to help people build lives that feel meaningful to them.
Professional & Clinical PartnershipWorking around the individual
Complex needs often involve several professionals and services.
We work collaboratively with the wider multidisciplinary network, contribute to reviews and ensure agreed recommendations are reflected within everyday support.
Where identified and commissioned as part of an individual's package, additional psychological or psychiatric input can complement the person's wider support arrangements.
From Referral to PlacementA clear pathway
Step 1: Referral
We review the information available and speak with the referrer to understand the person's current circumstances and needs.
Step 2: Initial Review
We consider whether one of our services appears potentially suitable and whether further assessment should take place.
Step 3: Assessment
We complete an individual assessment and, wherever possible, involve the person and relevant professionals.
Step 4: Placement Proposal
Where we believe we can meet the person's needs, we outline the proposed service, support arrangements, staffing requirements and associated costs.
Step 5: Transition
A transition plan is developed around the individual and may include visits, introductions to staff and familiarisation with the service.
Step 6: Admission
Support begins from admission, with particular attention paid to helping the person feel settled and establishing trusted relationships.
Step 7: Review
Needs, risks, outcomes and support arrangements are reviewed as the placement develops.
Considering a placement?
Make an enquiry or referral and our team will talk you through availability and next steps.